If you are moving into a home that already has water service and you just need to have it placed into your name, you need to complete our water application. All new customers or returning customers need the following materials depending on which type of customer you are. If a security deposit is needed, we accept cash, check, money order, MasterCard, Discover or Visa. There is no same day service, so please apply at least 24 hours before you expect water service. We cannot back date your service start date. When we turn the service on is the date in which we start billing you.

Rate Tariff

You are the legal owner of the home in which water service is being provided.

+ Completed Application
+ Ownership document(s) for location
+ Valid Driver’s License or state issued ID. All ID’s must be enlarged to at least 110%.
+ Review below subdivision areas for possible security deposit requirement.

You are renting the home in which water service is being provided.

+ Completed Application
+ Valid Driver’s License or state issued ID. All ID’s must be enlarged to at least 110%.
+ Rental Agreement issued by your landlord or rental agent.
+ Review below subdivision areas for possible security deposit requirement.
+ If you cannot bring the above required documents into our office, you have the following options:

Subdivisions with a $106.66 sewer security deposit for Old Standard, LLC

Sheridan Estates

Subdivisions with a $50.00 sewer security deposit for City of Ranson

+ Lakeland Place @ Fairfax Crossing
+ Shenandoah Springs
+ The Boulevard @ Potomac Towne Center
+ The Marketplace @ Potomac Towne Center

Mail

Jefferson Utilities, Inc.
270 Industrial Boulevard
Kearneysville, WV 25430

Water service will only be started when the application is received by our office personnel. Please do not call and state that application has been mailed, this will not start your service.

Fax

304.728.7326 attention billing department

Subdivisions with a sewer security deposit for Jefferson County PSD, call them at 304.725.4647

+ Aspen Green
+ Beallair
+ Breckenridge
+ Briar Run
+ Burr & Bardane Industrial Parks
+ Cambridge
+ Deerfield Village
+ Kratz Mobile Home Park
+ Marine Mobile Home Park
+ Rogers Mobile Home Park
+ Stanley Jones
+ Walnut Grove

download water application

Subdivisions that require no sewer security deposit

+ Amber Knolls
+ Benview
+ Breckenridge North
+ Gapview Village
+ Harpers Ferry Campsite
+ Harvest Hills
+ Keyes Ferry Acres
+ Meadowbrook
+ Shenandoah Junction
+ Westridge Hills


If your residence is new construction or you have been on a well, we will need to provide a tap to one of our Jefferson Utilities’ mains. There is a tap fee of $350.00 along with our water application that will need to be completed to start the process. Review the sewer security deposit listings above which may be required for your area.

Please note that this application process will get you signed up for water only. If you need public sewer service, you will have to sign up with the sewer service provider.

After Jefferson Utilities sets the service inside your property line, you are then responsible to extend that service line to your residence. You must also provide a shutoff valve where your service line enters your residence. If you have a well it must be disconnected from your plumbing, since you cannot have public water and a private well both feeding into your plumbing system. When you are ready for the meter to be installed, call the office at 304.728.2077 to schedule one of our technician’s to check for the shutoff valve and to then set the meter.

download water application